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FAQ: Q: How long will it take for my order to be made? A: Orders are made within 7-10 business days. Q: I would like to place an order but I need my order before 7-10 business days? A: We will try our best to rush all orders but 7-10 business days is our best production time. However, Please submit a quick comment in the comment box located at the bottom of the Kaia Design payment page and the best we can do is try. Q: What is the contact information for Kaia Design? A: Kaia Design, Attn: Eyoko Robinson, 38E. 98th Street, Studio #8, New York, NY 10029. Phone: 212*828*7607, Email: This email address is being protected from spam bots, you need Javascript enabled to view it Q: Having trouble placing an order? A: Please send us an email, explaining what you are trying to order and what went wrong. Q: I would like to purchase an accessory but I would like more information? A: Please send us an email, call or write to us and we will be happy to help with any questions you may have. Q: I would like to place an order but I live overseas? A: Kaiadesign currently does not offically ship overseas but depending on where you live, we can try. Please note all orders sent overseas are final and you must email us first- before placing an order. Q: I received a damaged item but its never been worn? A: Please email us immediately to disuss a replacement. Q: I am a retail buyer, can I place an order? A: Yes, you can but please contact us first- before placing your order. Q: Does Kaia Design take phone orders? A: No. |